Our Mission and Ethics
Avenues NYC is dedicated to helping our residents succeed. By providing access to comprehensive support services and a positive, stable, safe living environment, we encourage our clients to live a happy, fulfilling life, one day at a time.
Through support, guidance, and positive affirmation, we help our residents focus on the road ahead, instead of dwelling in the past. This positive, forward-looking approach builds self-esteem and self-confidence, fostering an enthusiasm for wellness and promoting purpose-driven change.
Avenues NYC puts the wellbeing of our clients first. By adhering to strict ethical guidelines that exceed industry standards, Avenues NYC provides the around the clock support for men and women seeking life-long change.
Avenues NYC does not pay or receive payment for inbound or outbound referrals
We do not exchange money or favors with rehabs, treatment facilities, “rehab review” aggregator websites, or any other outside provider. All referrals are based solely on reputation, native advertising, word of mouth, and what is the most beneficial for our clients and their recovery needs.
Clients are not charged for services they have not received or utilized
Clients who choose to leave an Avenues NYC transitional living before their monthly billing cycle is over will receive a refund for their remaining balance, minus service charges and fees as agreed to in their intake contract.
Avenues NYC makes no promise of a “permanent cure” or “easy” recovery
We support, encourage, and promote change through hard work and participation in outside tried-and-true modalities such as outpatient programs, 12-step groups or other recovery fellowships, and medical or mental health assistance.
Services from outside providers are not included in Avenues NYC’s monthly residence and in-house services fee
Services from outside providers will be billed directly to clients by the service provider and cannot be combined with Avenues NYC service fees.
Additional support services may be requested by clients based on their own individual needs
Avenues NYC clients that require additional in-house supportive service will be informed of the benefits and monetary cost of each service before agreeing to utilize said service(s).
Avenues NYC doesn’t have any hidden fees or incidental charges for transitional living residence
Avenues NYC’s residence fee is all inclusive and covers residency, food, amenities, and included residential recovery services (goal coordination, clinical referral, and integration coaching). Fees for additional services will not be billed unless discussed and agreed to by our clients.